How Our Privacy Policy Works
Our Privacy Policy covers the information needed to create and protect your account, including contact details, phone verification results, login activity, device signals and records linked to wallet actions. We use these details to keep your account path clear, confirm a payment status and investigate a
-
1
receipt when DANA, OVO, GoPay, QRIS, bank transfer or a virtual account is involved. We may also process technical data from the device and browser used to reach the lobby, such as session settings and security events. We do not treat a policy request as a
-
2
payment request; each follows its own account support path. Access and eligibility depends on local law. We retain records only for operational, security or legal needs described in this policy, then remove or de-identify them when those needs end. You can ask us what we hold,
-
3
request a correction or raise a question through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.